Xper Associates - people you can trust

Colin provides well developed and extensive skills in networking, distributed Windows, UNIX and mainframe environments systems in the design and development of:

• systems architecture and high level systems design
• capacity and performance management processes for servers and networks
• other systems management processes
• analysis and management of complex systems performance problems from diagnosis through to their subsequent resolution.

Skills summary

• Authoring, author for BCS series on Open Systems
• Architectures and report writing
• System migrations, especially legacy to open systems
• Training, coaching, mentoring, design and delivery of training courses
• Performance and Capacity
• High Availability
• Data Centre assessment
• Systems Management
• ITTs, RFIs and evaluations thereof.
• Project Management / Project Definitions
• Presentation delivery (including presentations to TOGAF)
• Relationship Management
• Goal orientated and persuasive
• 35 years experience in IT with IBM, Oracle and Sun Microsystems

With over 20 years experience in IT professional services, Ed is an accomplished leader of people, projects and business with a reputation for achieving results through pragmatism, relationships and common sense. In the last 10 years he has led a corporate Enterprise Architecture Practice and headed up a large software engineering organisation.

Ed was educated at The University of Cambridge and has been accredited as a Project Management Professional.

Key skills:

• Business visioning and transformation
• Managing and mitigating project risk
• Quality assessment and implementation
• Coaching Project Managers, Software Engineers and IT Solution Architects

Ken worked for a multinational IT company for 25 years in Programming, Operations, Technical, Sales, Management, Training and Finance. He discovered Business Process Re-engineering by accident before it had been invented, doubling the organisation's revenues as a result. He has since worked for ten years with progressive small businesses, helping them achieve similar success. Ken's unique ability lies in his skill of helping clients to improve business performance through its people, yet placing this against improving the systems in use by the business itself. He co-authored the '1998 Magnificent Seven' Gower book 'A Learning Approach to Change'.

Tim has more than 20 years of experience in developing systems architectures, and designing IT solutions to meet clients' business requirements. In addition, he has practical skills and experience in systems design and implementation, including IT architecture, project management and IT systems management, and the teaching of IT architecture and development methods.

Recently Tim has been assisting a major UK-based retailer in developing its IT Strategy and in improving its IT processes to reach CMM Levels 2 and 3. Often, IT departments have good ideas about how they need to refresh themselves to sustain or improve the service they give to their companies, but they are too busy fire-fighting to make progress. They welcome the short-term help of an experienced, independent consultant to frame these ideas and plans in a way which will persuade peers and the Board to implement them.

Previously, Tim has led technical support teams for major clients, and guided many successful client projects from opportunity identification through marketing, system design, and development to cut over and implementation. He was Chief Technical Architect of IBM's project which developed the concept of technical reference architectures (high level architectural patterns) for the corporation (http://www.research.ibm.com/journal/sj38-1.html).

Qualifications: B.Sc. (Theoretical Physics), M.B.C.S., C.I.T.P.

Grahame has worked for over 30 years in the IT industry and has an MBA degree. He gained extensive experience at the highest levels in the following areas in which he currently specialises -

• Project Assessment and Appraisal of all kinds of projects, IT or otherwise, from the smallest to the largest multinational projects valued in £billions.
• Project Management and Risk Assessment, including the teaching of those subjects.
• IT contract drafting and negotiation.
• Marketing Support, proposal drafting and evaluation.
• Business strategy, cost case development and evaluation.

Eric Roth is a highly successful presenter, a prize-winning public speaker, and an experienced manager, business educator and coach.

Exploiting the Internet is the latest phase in Brian's 20+ years of Business Application design, development and delivery for customers as diverse as High Street banks and retailers through to small engineering companies.

eCommerce, Customer Service and other "Intelligent" Web-based applications for micro through to medium sized companies are his speciality. Brian can address every aspect of the project from understanding the business opportunites and issues through to successfully deploying a revenue-earning (or cost saving!) presence on the Internet as an integral part of your business.

If you have a "static" Web site that you are thinking of replacing, even a brief discussion with Brian will help you plan for the future.

Roger was a senior manager with a premier international corporation where he successfully built and managed multi-million pound businesses and established an impressive record of selection, recruitment and development of managers and professionals.

Since setting up his own business 10 years ago he has specialised in driving Customer Service excellence through the development of his clients' personal and professional skills, in particular those required to build strong long-term customer relationships.

Clients range from SMEs to one of the UK's "big five" banks and his work from call centre customer response quality to consultancy skills building and management development.